Privacy Policy



Privacy Policy of the website

The following Privacy Policy is intended to inform you of the manner in which we use your personal data in accordance with the Data Protection Act and the requirements of the General Data Protection Regulation (GCCP).

Purposes of processing and the legal authorities governing the manner in which your personal data is processed

We collect, process and use your personal data for the following purposes:

  • Concluding and executing contracts
  • Providing newsletters, promotional actions of ourselves or our partners
  • Conducting research
  • Marketing activities, such as gift drawing
  • Customer service and support
  • Provision of radio and television services, e.g. to process orders for the goods and services we offer online

We collect, process and use your personal data for the following purposes:

  • Article 6 (1) (a) of the ICCPR serves as a legal basis for the processing activities for which we obtain your consent for a specific processing purpose.
  • Article 6 (1) (b) of the ICCPR stipulates that personal data may be processed for the performance of a contract, e.g. when buying a product. This element applies to any processing activity that is necessary to carry out activities during the pre-contractual stage, such as conducting an investigation into products or services.
  • Article 6 (1) (c) of the ICCPR applies in cases where we are bound by a statutory obligation requiring the processing of personal data, for example in compliance with tax obligations.
  • Article 6 (1) (d) of the ICCPR stipulates that personal data may be processed for the protection of your own vital interests or that of another individual.
  • Article 6 (1) (f) of the ICCPR applies to our legitimate interests, for example when hiring service providers for the purpose of carrying out orders (eg delivery services), when conducting statistical surveys and analyzes, or when recording efforts. connection.

Duration of storage and usual deletion of personal data

We process and store your personal data only for as long as it is necessary to fulfill the purpose for which it is stored or for as long as we are obliged to do so in accordance with law or regulation. Once the purpose ceases to exist or is fulfilled, your personal data will be deleted or restricted. If the data is limited, it will be deleted as long as the retention period required by law, statute or contract ceases to prevent this deletion, provided that there is no reason to believe that the deletion jeopardizes your legitimate interests. , and provided that this deletion does not require a particularly disproportionate effort due to the specific nature of the storage.

Provide information about our products and services, special offers and other messages such as newsletters

We use your data to send the information you request about our products, services and other special offers to the email address you provide. This will only be done with your prior consent or if permitted by law. The consent for the above benefit is governed by Article 6 (1) (a) and Article 7 of the ICCPR.

1. Registration for newsletters, promotions and searches on our website

You have the opportunity to register for a newsletter, promotions and surveys without charge on our website. When you sign up for the newsletter, promotions and surveys, the data in the data entry form will be sent to us, ie at least your email address or your mobile phone number.

Registration is done using a "double consent" process, through which you will receive an e-mail message during registration, asking you to confirm your registration. This confirmation is necessary in order to prevent anyone from registering e-mail addresses that do not belong to him. Your consent will be obtained for the processing of data during the registration process and this Privacy Policy refers to it.

2. Provide information on the sale of products and services

If you purchase products or services from our website, we may send you information about our other similar products and services to the email address you provide, even without your consent.

3. Postal deliveries

We may also use your data to send information about our products, services and special offers by mail.

It is not possible to unsubscribe from certain news messages that are necessary for the execution of contracts and the operation of our website, including e-mail messages related to services (eg registration confirmations, customer service information) or information related to purchases (eg order confirmations, conventional documents, payment processing). You will receive these notifications in the contact details provided.

Processing of personal data during communication, registration and submission of guest orders

1. Communication

When you contact us via e-mail or via the contact form, the information you provide will be stored by us under Article 6 (1) (a) of the CISA in order to answer your questions.

2. Registration

On our website we give you the opportunity to register by providing personal data. This data is recorded in a data entry form and sent to and stored by us. The registration is carried out for the execution of a contract or the performance of activities during the pre-contractual stage and, consequently, it is based on article 6 paragraph 1 item b) of the GKPD.

To conclude and enforce the contracts, we request contact details depending on the specific case, for example name, delivery address, invoicing address, e-mail address and information on the payment method you choose. We also use your data to retain our customer data, where only relevant data is stored. To avoid typographical errors and to ensure that the products you order are actually delivered to you, we check that your address is complete and correct when you register it.

3. Visitor orders

You have the option to place orders as a visitor. If you choose this ordering method, you do not need to register before placing your order. Please note that you will need to re-enter your details when submitting any future orders.

We collect, process and use the data you provide to us on the orders of visitors for the purpose of the execution of the contract in accordance with Article 6 (1) (b) of the ICCPR. We store the information you provide to us for the duration of the processing and execution of your order. The data we are required to store in accordance with legal obligations, statutes or contractual requirements regarding data retention, will be restricted instead of deleted so as to prevent their use for other purposes.

4. Miscellaneous

Pursuant to Article 6 (1) (c) and (f) of the ICCPR, we use and store your personal data and technical information if necessary in order to prevent or investigate misuse or other unlawful conduct on the part of our website, p. x. in order to maintain data security in the event of attacks on our information technology systems. In addition, we may take such action under orders from public authorities or courts, to the extent that we are obliged to do so in accordance with the law, and also in order to safeguard our rights and interests and to be able to defend ourselves legally.

Transfer of personal data to third parties

We only transmit your data to entities located within the European Economic Area and subject to EU data protection legislation. Data transmission in third countries is not or is not provided for.

We forward data to third parties in the following cases for the execution of the contract, in which cases the third parties are themselves responsible for the use of such data:

As for the shipment of goods, the data are forwarded to logistics companies or to the postal service provider specified in the order.

As for the payment of the ordered goods, the data are transmitted to the executor of the processing of the payment or to a financial bank specified in the order. In the event that a credit card is used as a payment method, a security check will be performed based on the transaction with the help of the payer processing process, in order to prevent credit card fraud.

When it comes to payment, we do not collect or store payment-related information such as credit card numbers or account details. This information is sent exclusively and directly to that payment processor. In case a credit card is used as a payment method, the "False card number" is an exception. In order not to need to re-enter your credit card details for each payment, a false card number is stored in your customer's account. This fake card number simply makes it easier to pay for the products and services of our website that you order through your customer account and is not identical to your credit card number.

Transfer to other third parties in accordance with Article 6 (1) (c) and (f) of the ICCPR

Finally, we may transmit your data to third parties or government agencies under applicable data protection law if we are legally obliged to do so (eg by order of a public authority or court) or if we have the right to do so (p. etc. because it is necessary for the investigation of a criminal activity or for the claim and exercise of our rights and interests).

Your rights

Of course, you have rights to collect your data, for which we are happy to inform you later. If you wish to exercise any of the following rights free of charge, all you have to do is send us a message. You can use the following contact details without incurring additional costs beyond what your communications provider charges you for sending the message:

- via email: [email protected]

For your own safety, we reserve the right to receive further information that is necessary to confirm your identity when we respond to an existing request. In the event that identification is not possible, we reserve the right to refuse to respond to your request.

1. Right to information

You have the right to request information from us about your personal data stored on us.

2. Right of correction

You have the right to request the immediate correction and / or completion of your personal data stored with us.

3. Right to restrict processing

You have the right to request the restriction of the processing of your personal data in case you question the accuracy of your data stored in us, in case the processing is illegal and in case the data is no longer necessary, but you do not wish the delete data and require data to establish, exercise or support legal rights, or in the event that you have disclosed your objection to the processing.

4. Right of deletion

You have the right to request the deletion of your personal data stored by us, unless the preservation of the data is necessary for freedom of expression, freedom of information, compliance with legal obligations, for reasons of public interest, for the establishment of legal claims or defense against them or for the exercise of legal rights.

5. Right to information

In the event that you have exercised your right to correct, delete or restrict the processing, we will inform all recipients of your personal data that such data has been corrected, deleted or is now subject to processing restrictions, unless otherwise provided. it is possible to do so or this information requires disproportionate effort.

6. Right to data portability

You have the right to receive a copy of the data you have provided to us, which will be sent to you or a third party in a structured, commonly used and machine-readable format. In the event that you request the immediate sending of data to another data controller, this will only be possible if it is technically possible.

7. Right of opposition

In case your personal data is processed on the basis of legitimate interests in accordance with Article 6 (1) (f) of the ICCPR, you have the right to object to the processing at any time in accordance with Article 21 of the ICCPR.

8. Right of revocation of consent

You have the right to withdraw your consent to the collection of data at any time, which will be revoked in the future. The data collected until the recall becomes legal is not affected by it. We hope you understand that processing your recall may take some time for technical reasons and that you may still receive messages from us in the meantime.

9. Right to file a complaint with a regulatory authority

In the event that the processing of your personal data violates the law on data protection or if your data protection rights have been violated in any other way, you may lodge a complaint with the PDDP.

Modifications to the Privacy Policy

In order to ensure that our Privacy Policy is always in line with applicable legal requirements, we reserve the right to make any changes at any time. The same applies to cases where the Privacy Policy must be modified in order to be adapted to new or modified products or services.