Terms of use

Business Identity

Please read the following terms of use and transaction carefully. Using and browsing the site as well as purchasing products through our online store means that you accept the following terms and conditions.

Pawsible.gr has the right to change the following terms and conditions. These changes will be valid and binding on you from their publication on our website. That is why we suggest that you visit our terms and conditions at regular intervals.


Before you proceed with the purchase of the products you will be given the opportunity in stage 3 to check all the information you have filled in (eg name, shipping and billing address), to see all the products you have purchased and to be informed of their final price. including VAT and make all necessary changes.

Then in step 4 after you have filled in the relevant order form and click the order button, you make us a binding offer to buy our products, which we will accept upon delivery of your products. So your offer is accepted and our contract is completed, when the delivery of the products takes place.

Return Policy

As our customer you have the right to return the products and cancel our contract. You do not need to tell us the reasons. You can return the products even if you just changed your mind.

To benefit from this right, you must return the products to us within 14 days of receipt, in their original condition and without opening the package, accompanied by the relevant proof of purchase.

In this case, you will not be charged any expenses, except for the costs of returning the product to us.

If the return of the products is due to our mistake, either because the product is defective or because it is different from what you ordered (wrong code), your money will be refunded and our company will be charged the cost of return. But you must notify us immediately.

The money will be refunded to you within 21 days of the return of the products to our company.

Credit Card Transaction Insurance

We attach great importance to the security of your transactions and for this reason we have chosen the safest way to charge your credit card. Credit card payment is completely secure and is done with the mediation of our bank. Once you have selected the products you want to buy from our store, you are automatically taken to the secure website of our bank where you will enter your card details. Pawsible.gr is simply informed by its bank by email about the charge or not of your card. Pawsible.gr does not have access to your card details.


All our products are accompanied by the guarantee of good operation of their manufacturer and in any case the provisions of the Civil Code apply.

Your Account

If you use the Website, you must ensure the confidentiality of your account and password and to prevent access to your account without your consent. You are also responsible for all activities that occur with your account or password. You must take all necessary measures to ensure that your account remains confidential and let us know immediately if you believe that your password has been disclosed to others or if your account may be used by others without your consent.